Return Policy

REVOCATION INSTRUCTION

You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract. You may use the attached model revocation form, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.



Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier

You must return or hand over the goods to us without delay and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for the purpose of checking their nature, properties and functioning.

You shall bear the direct costs of returning the goods (§ 15 para. 2 FAGG). The return costs vary depending on the product and the number of products; as a rule, they amount to between € 20-40. The return must be sent to our business address (Room 403-8, Building F, Guanghong Centre, Pinghu Street, Longgang District, 518111 Shenzhen, China)

The right of withdrawal does not apply to the following contracts:

contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

End of the revocation instruction

REVOCATION FORM

If you want to cancel the contract, please fill out this form and send it back.

To

Shen Zhen Xuan Jie Mao Yi You Xian Gong Si
NO24, KaiTian Road, Pinghu Street, Longgang District, Shenzhen City, China
ATTN: Wang Peng Ming
e-mail: support@bietigheim.zendesk.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

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Ordered on (*) ____________ / received on (*) ____________________________

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Name of the consumer(s)

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Address of the consumer(s)

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Signature of the consumer(s) (only in case of communication on paper)

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Date

(*) Delete as appropriate